Terms & Conditions​

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Effective Date: 26 August 2025
Website: www.thecanistra.com
Company: Canistra Trading Private Limited

1. Introduction

Welcome to Canistra Trading Private Limited (“Canistra”, “Company”, “we”, “our”, or “us”).

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of this website.

These Terms govern the use of this website and all related communications, inquiries, quotations, and export supply discussions conducted through Canistra Trading Private Limited.

2. Company Information

Canistra Trading Private Limited
New Delhi, India
CIN: U46909DL2025PTC453858
GSTIN: 07AANCC0261H1ZS
IEC Code: AANCC0261H

Email: info@thecanistra.com
Website: www.thecanistra.com

3. Nature of Business

Canistra Trading Private Limited operates as an Indian merchant exporter engaged in the sourcing and export supply of Indian spices and related agricultural products.

Product availability, specifications, origin, processing standards, and commercial terms may vary depending on crop conditions, processing availability, market fluctuations, buyer requirements, and export logistics.

4. Product Information

All product descriptions, images, specifications, grades, quality references, batch references, and processing details displayed on this website are provided for general informational and commercial reference purposes only.

Actual product specifications may vary based on:

• Crop season

• Origin region

• Processing methods

• Storage conditions

• Market availability

• Buyer specifications

• Export regulations

Final product specifications shall be mutually confirmed prior to order confirmation.

5. Quotations & Pricing

All quotations, prices, freight estimates, CIF values, and commercial terms shared by Canistra are indicative unless specifically confirmed in writing.

Prices are subject to:

• International market fluctuations

• Raw material price movement

• Freight variations

• Currency fluctuations

• Order quantity

• Packaging requirements

• Destination country requirements

A quotation does not constitute a legally binding supply obligation unless formally confirmed by both parties.

6. Samples & Batch References

Sample references, grade references, QR-linked product pages, and batch identifiers are provided for product identification and commercial reference purposes only.

Minor variations between approved samples and final shipment may occur within commercially acceptable industry tolerances due to natural agricultural variation.

7. Orders & Confirmation

Orders shall be considered confirmed only after:

• Mutual commercial agreement

• Final specification approval

• Payment term confirmation

• Availability confirmation

• Written order acceptance by Canistra

Canistra reserves the right to accept, reject, modify, or cancel inquiries or orders at its discretion.

8. Payment Terms

Payment terms may include:

• Advance TT

• Letter of Credit (LC)

• Other mutually agreed international payment methods

Detailed payment terms shall be specified in the Proforma Invoice or final commercial agreement.

Bank charges outside India shall generally be borne by the buyer unless otherwise agreed.

9. Shipping & Delivery

Estimated shipment timelines are indicative and subject to:

• Processing schedules

• Port operations

• Shipping line schedules

• Customs procedures

• Weather conditions

• Regulatory approvals

• Force majeure events

Canistra shall not be liable for delays caused by third-party logistics providers, customs authorities, port congestion, shipping line disruptions, or circumstances beyond reasonable control.

Risk transfer shall be governed as per the agreed Incoterms® version stated in the commercial agreement.

10. Inspection & Quality

Buyers are encouraged to review samples, specifications, and inspection requirements prior to shipment confirmation.

Third-party inspection and testing may be arranged upon request at buyer’s cost unless otherwise agreed.

Any claims relating to quality, quantity, or packaging should be communicated in writing within a commercially reasonable period after receipt of goods.

11. Intellectual Property

All website content including:

• Text

• Product descriptions

• Images

• Graphics

• Logos

• Design elements

• Product presentation formats

• QR-linked content

are the intellectual property of Canistra Trading Private Limited unless otherwise stated.

Unauthorized copying, reproduction, redistribution, or commercial use is prohibited without prior written permission.

12. Website Usage

Users agree not to:

• Misuse the website

• Attempt unauthorized access

• Copy or scrape content for unlawful purposes

• Introduce malicious software

• Misrepresent association with Canistra

• Use the website for fraudulent or illegal activities

Canistra reserves the right to restrict access to any user violating these conditions.

13. External Links

This website may contain links to third-party platforms or external websites.

Canistra is not responsible for the content, policies, accuracy, or practices of external websites.

14. Limitation of Liability

To the maximum extent permitted under applicable law, Canistra Trading Private Limited shall not be liable for:

• Indirect losses

• Consequential damages

• Loss of profit

• Business interruption

• Delays caused by third parties

• Market losses

• Shipment delays beyond reasonable control

• Regulatory restrictions in destination countries

All commercial transactions remain subject to mutually agreed export contracts and applicable international trade practices.

15. Compliance & Export Regulations

Buyers are responsible for ensuring compliance with import regulations, labeling requirements, certifications, and product approvals applicable in their destination country.

Canistra will provide export documentation as mutually agreed and commercially applicable.

16. Privacy

Information submitted through contact forms, quotation requests, WhatsApp communication, or email inquiries may be used for responding to business inquiries and export communication purposes.

Canistra does not intentionally sell or disclose confidential buyer information to unrelated third parties except where required for export processing, logistics coordination, banking compliance, or legal obligations.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from website use or related commercial communication shall be subject to the jurisdiction of courts located in New Delhi, India.

18. Updates to Terms

Canistra Trading Private Limited reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

Users are encouraged to review this page periodically.

19. Contact

Canistra Trading Private Limited
Email: info@thecanistra.com
Website: www.thecanistra.com